A complimentary 30-minute virtual session to learn about your goals, ask questions, and help us match you with the right therapist. Perfect for new clients exploring therapy or wanting to understand how our process works.
Initial Consultation
“Amazing therapy services! Highly recommended.”
“Katea, explains her approach to issues and concerns perfectly! She’s very friendly and easy to open too! Would always recommend!”
“I cannot recommend KJ Counselling Services enough. From the very first session, I felt a genuine sense of care, understanding, and professionalism. The virtual therapy format made it easy and comfortable to open up from the privacy of my own home, while still receiving the same level of support and connection as an in-person session.”
INITIAL CONSULTATION
$0/session
Includes: One 30-minute initial consultation
Format: Video or phone sessions
Location: Virtual — available anywhere in Canada
FAQ’s
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The initial consultation is a 30-minute virtual session designed to help you explore your goals, ask questions, and determine if therapy — and your therapist — feels like the right fit for you.
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Yes, the consultation is complimentary for all new clients. It’s our way of giving you the opportunity to learn about our process and see if our services align with your needs.
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You’ll meet with our intake coordinator to discuss your goals, preferences, and what brought you to therapy. We’ll explain how sessions work, answer any questions, and help you decide on the next best step.
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No preparation is required. You can simply show up as you are. If you’d like, you can jot down a few questions or topics you’d like to discuss to make the most of your time.
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In most cases, your consultation helps us match you with the right therapist based on your needs, personality, and schedule. Once you’re matched, you’ll be introduced to your therapist before your first session.
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That’s completely okay. The consultation is a no-pressure space to learn more, explore your options, and take things at your own pace.
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Yes — if you’ve reviewed our team profiles or heard about a specific therapist you’d like to work with, you can mention that during your consultation and we’ll do our best to accommodate your request.
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You can book directly online through our secure Jane App platform. Once booked, you’ll receive an email confirmation with the session details and a link to join your virtual meeting.
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After your consultation, we’ll send you a follow-up email with your matched therapist’s profile and a link to book your first full session. You can choose between Individual Therapy or our Therapy Membership plan for ongoing support.