Information Sharing & Disclosure Policy
KJ Counselling Services
Effective Date: April 25, 2025
1. Overview
KJ Counselling Services is committed to maintaining the confidentiality, integrity, and security of all personal and clinical information.
This policy outlines the limited circumstances under which information may be shared, in accordance with professional ethical standards and Canadian privacy legislation.
2. Clinical Confidentiality
All counselling services are delivered by licensed and registered mental health professionals.
Information shared during therapy is confidential and protected by professional standards and applicable privacy laws.
Client information is not disclosed without consent, except where required or permitted by law.
3. Limits to Confidentiality
There are specific situations where confidentiality may be limited.
Information may be disclosed without consent when:
There is a risk of serious harm to the client or others
There is suspected abuse or neglect of a child, elder, or vulnerable person
Disclosure is required by court order, subpoena, or legal obligation
Regulatory reporting requirements apply
In all cases, only the minimum necessary information is disclosed.
4. Internal Information Sharing
Limited information may be shared internally within KJ Counselling Services to support service delivery, including:
Clinical matching and coordination
Scheduling and administrative support
Billing and service management
All internal sharing is conducted on a strict need-to-know basis and in accordance with confidentiality standards.
5. Corporate Wellness Services
For corporate programs:
Individual counselling remains strictly confidential
No personal clinical information is shared with employers
Organizational reporting, where applicable, is aggregated and anonymized
Employers receive only program-level insights, unless explicit written consent is provided by the individual.
6. Consent for Disclosure
Information may be shared with third parties only when:
The client provides written authorization
The purpose and scope of disclosure are clearly defined
Clients may withdraw consent in writing at any time, subject to legal or regulatory limitations.
7. Third-Party Service Providers
KJ Counselling Services may use secure third-party platforms for:
Scheduling
Payment processing
Secure clinical record management
All providers are selected based on compliance with recognized privacy and security standards.
Contact Information
KJ Counselling Services
Email: general@kjcounsellingservices.com
Phone: 403-796-4010
Calgary, Alberta, Canada