Terms & Conditions
KJ Counselling Services
Effective Date: April 29, 2026
1. Overview
These Terms & Conditions govern the use of this website and the professional services provided by KJ Counselling Services.
By accessing this website, submitting an intake form, requesting services, or engaging with KJ Counselling Services, you agree to these terms.
2. Nature of Services
KJ Counselling Services operates as a structured mental health firm providing:
Virtual counselling services across Canada
Corporate mental health and wellness services (virtual nationwide and on-site in Calgary, Alberta)
All counselling services are delivered by licensed and registered mental health professionals in accordance with applicable provincial regulations and professional standards.
3. Not Emergency Services
KJ Counselling Services does not provide emergency or crisis intervention services.
If you are experiencing immediate distress or an emergency, please contact:
911
Your local emergency services
A crisis support line in your area
Services are intended for scheduled, non-emergency care only.
4. Confidentiality & Privacy
Client information is handled in accordance with applicable privacy legislation and professional ethical standards.
Information submitted through intake or consultation forms is used solely for:
Clinical review and therapist matching
Scheduling and coordination
Service delivery
Confidentiality may be limited where required by law, including:
Risk of harm to self or others
Disclosure of abuse or neglect
Court orders or legal obligations
Please refer to our Privacy Policy for full details.
5. Payment & Services
Service fees are outlined on the website or provided prior to booking.
Individual Services
Sessions and memberships are billed at the agreed rate at the time of booking
Memberships operate on a recurring monthly billing cycle
Memberships include reserved, recurring session times
Corporate Services
Corporate wellness services are provided through customized agreements, which outline:
Scope of services
Delivery format
Pricing structure
6. Scheduling & Cancellations
Clients are expected to provide appropriate notice for cancellations or rescheduling.
Specific cancellation policies are communicated during onboarding and must be agreed to prior to beginning services.
Failure to provide adequate notice may result in applicable fees.
7. Corporate Agreements
Corporate services are governed by formal agreements outlining:
Scope of work
Service delivery
Confidentiality parameters
Payment structure
Where applicable, corporate agreements take precedence over these general Terms & Conditions.
8. Website Use & Intellectual Property
All content on this website—including text, branding, and design—is the property of KJ Counselling Services and may not be copied, reproduced, or distributed without written permission.
Website content is provided for informational purposes only and does not constitute medical or psychological advice.
9. Limitation of Liability
Therapeutic outcomes vary based on individual circumstances and engagement.
KJ Counselling Services is not liable for decisions made solely based on website content or general information provided.
10. Changes to Terms
KJ Counselling Services reserves the right to update these Terms & Conditions at any time.
Continued use of the website or services constitutes acceptance of any updates.
Contact Information
KJ Counselling Services
Email: general@kjcounsellingservices.com
Phone: 403-796-4010
Calgary, Alberta, Canada