1. Overview

These Terms & Conditions govern the use of this website and the professional services offered by KJ Counselling Services.

By accessing this website, submitting an intake form, requesting a consultation, or engaging in services, you agree to these terms.

2. Nature of Services

KJ Counselling Services operates as a structured mental health firm providing:

• Virtual counselling services across Canada

• Corporate mental health and wellness programs (virtual nationwide and on-site in Calgary, Alberta)

All counselling services are delivered by licensed and registered mental health professionals in accordance with provincial regulations and professional standards.

3. Not Emergency Services

KJ Counselling Services does not provide emergency or crisis intervention services.

If you are experiencing an emergency or are in immediate distress, please contact:

• 911

• Your local emergency services

• A crisis support line in your region

This website and our services are intended for scheduled, non-emergency therapeutic care only.

4. Confidentiality & Privacy

Client information is handled in accordance with applicable privacy legislation and professional ethical standards.

Information submitted through intake or consultation forms is reviewed securely and used solely for the purpose of:

• Clinical review and therapist matching

• Consultation coordination

• Service delivery

Confidentiality may be limited where required by law, including but not limited to:

• Risk of harm to self or others

• Abuse or neglect disclosures

• Court orders or legal obligations

For additional details, please refer to our Privacy Policy.

5. Membership & Payment Terms

Individual therapy sessions and therapy memberships are provided at the rates outlined on the website at the time of booking.

Therapy Memberships:

• Operate on a recurring monthly billing cycle

• Include a reserved weekly appointment time

• Require adherence to scheduling and cancellation policies provided during onboarding

Corporate wellness programs are structured through consultation and formal agreements. Investment varies based on scope, delivery format, and organizational size.

Payment terms are outlined prior to service initiation.

6. Cancellations & Scheduling

Clients are expected to provide appropriate notice for cancellations or rescheduling.

Specific cancellation policies are outlined in individual service agreements and must be acknowledged prior to commencing services.

Failure to adhere to cancellation policies may result in applicable fees.

7. Corporate Services

Corporate services are delivered under customized proposals and formal agreements outlining:

• Scope of services

• Delivery format

• Investment structure

• Confidentiality parameters

Corporate agreements supersede general website terms where applicable.

8. Website Use & Intellectual Property

All content on this website, including text, branding, and design elements, is the property of KJ Counselling Services and may not be reproduced or distributed without written permission.

Website content is provided for informational purposes only and does not constitute psychological or medical advice.

9. Limitation of Liability

Therapeutic outcomes vary based on individual circumstances and engagement.

KJ Counselling Services is not liable for decisions made solely based on website content.

10. Modifications

KJ Counselling Services reserves the right to update these Terms & Conditions at any time.

Continued use of the website or services constitutes acceptance of any updated terms.

Contact Information

KJ Counselling Services
Email: general@kjcounsellingservices.com
Phone: 403-796-4010