Our Commitment to Accessibility

We strive to improve the accessibility and usability of our website on an ongoing basis. Our goal is to support access for individuals using assistive technologies and to reduce barriers wherever possible.

Accessibility Standards

KJ Counselling Services aims to align with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as a recognized standard for accessible web design and development.

While accessibility is an ongoing process, we work to ensure key website functions—such as navigation, forms, and content readability—are as accessible as possible.

Accessibility Features

We aim to support accessibility through:

• Clear, structured headings and page layouts

• Readable fonts and sufficient contrast

• Alternative text for key images where applicable

• Keyboard-friendly navigation where possible

• Accessible forms and input labels

• Ongoing review of website performance and usability

Known Limitations

Some content, integrations, or third-party tools embedded on our website (such as scheduling, payment processing, or external platforms) may have accessibility limitations that are outside of our direct control. Where possible, we provide reasonable alternatives or assistance.

Need Assistance?

If you experience difficulty accessing any content on this website or require support completing a form, we are happy to help.

Please contact us and describe the issue you encountered. We will respond as soon as possible and make reasonable efforts to provide the information or service in an accessible format.

Email: general@kjcounsellingservices.com
Phone: 403-796-4010

Continuous Improvement

KJ Counselling Services is committed to continuous improvement and welcomes feedback regarding website accessibility. Your input helps us maintain a website experience that is respectful, professional, and accessible.